Delivery and Pickup FAQS

Delivery FAQS

  • Delivery is Tuesdays and Thursdays between the hours of 3pm - 6pm.  Please refer to our Shipping Policy in the footer of our website for terms and conditions in regards to The Fresh Grower's responsibility around delivery.
  • We deliver to Franklin district, parts of East Auckland, South Auckland and the CBD only.  This is shown once you checkout.  Please have your postcode handy to see if we deliver to your region.
  • The delivery fee is $3.99 flat rate, this is shown once you checkout.
  • If you are not home, please let us know a safe place to leave your produce while you are out.  If we do not receive communication from you via text, email or phone call then we will leave it in a safe place as the driver sees fit.  Please refer to our Shipping Policy in the footer of our website for terms and conditions in regards to The Fresh Grower's responsibility around delivery.

 

Pick-ups FAQS

  • Pickups hours are: TUESDAYS & THURSDAYS 11AM - 2PM at selected times at the checkout and WEDNESDAYS & FRIDAYS 11AM - 5PM at selected times at the checkout.
  • NO PICKUPS ON MONDAY OR WEEKENDS.
  • You cannot order on the same day as pickup, it must be the day before, and BEFORE 10AM.
  • There is no charge for pickups.
  • Please pick up from our head office - 229 Tuakau Road, Pukekohe.
  • Please remember to text Michael on +64 21 104 7701 if you have any issues.